G
iven all the bigger features in the new
iTunes 7, I'd like to just mention that Apple did a very shrewd thing today in one of it's smaller features. Specifically, allowing anyone with an iTunes Music Store (iTMS) account to auto-download cover art for all their albums (something you could have done by hand for albums you didn't buy on the iTMS, but people rarely did) and providing a beautiful album browsing mechanism. As for me, I didn't have any cover art at the start of today. Didn't care about it much. But it's very nice to have it now. Here's some musing about what a good move this seemingly small touch is.
- First, it just looks very nice and is fun to flip around. They used a nice graphical cover-flipping effect called "Cover Flow" (an effect used in other apps before, but they bought this implementation, along with its name, from Steel Skies). Increases good vibes toward Apple / iTunes.
- Next, in order to use the feature you have to register an iTMS account, even if you don't buy anything. Registering brings you within a cat's whisker of buying from their huge library of music, and now a few movies perhaps as well. (If you're a .Mac user but aren't an iTMS user, you're a tiny step from being registered already.)
- Third, it's a (potentially) huge information grab for Apple, perhaps the largest data-mining of its kind. Statistical information on music that everyone has sitting in their music library that they haven't purchased via the iTMS. Marketing info that people dream about getting at this volume. (Note: I can only presume that Apple is in fact tracking this info. I have no knowledge that they actually are. I'm just assuming it'd be madness not to track it.)
- Lastly, and this one hit me almost immediately upon browsing album covers (and may not have been explicitly thought out by Apple per se): For some reason looking at the album cover increases the intensity of the thought, "I should really buy the whole album (or at least more) at some point." This is especially strong if I have one song off an album, look at the cover and remember what a great album it was and how it'd be nice to have the whole thing again. This will only contribute to the infamous iCrack effect that happens with people using the iTMS (in which users buy tons of music without thinking about it much).
The brilliant thing about iTunes is how fluent and small a step it is from thinking that you want music to owning it. (Their pricing scheme also helps, because it removes the critical consumer moment of waiting until they check on the price of something. You usually already know the price.) The cover art can lure one to the point of sale, even if it's just to replace that crappy copy of the song that you downloaded back in the heyday of Napster. Er… not that anyone has anything like that.
In case you think I'm a proselytizing iTMS enthusiast, I'll mention that I have yet to buy a single song from the iTMS. I still tend to buy CDs and rip them. It'll be interesting to see if I start buying. Who knows, maybe I'll become disinterested in the feature in a week and scratch my head looking back at this post.